How philbeth collects, uses, stores, and protects your personal information — in full compliance with the Philippine Data Privacy Act of 2012 and PAGCOR regulatory requirements.
This Privacy Policy (the "Policy") describes how philbeth (the "Company", "We", "Us", or "Our"), the operator of the online gaming platform accessible at philbeth.net (the "Platform"), collects, uses, stores, shares, and protects personal data in connection with the use of our services.
This Policy is issued in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, the National Privacy Commission's ("NPC") issuances, and the data handling requirements imposed by the Philippine Amusement and Gaming Corporation (PAGCOR) on licensed online gaming operators.
By accessing, registering on, or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you must discontinue use of the Platform and may request account closure in accordance with our Terms & Conditions.
ℹ️ Scope: This Policy applies to all personal data collected from Players, registered users, and visitors interacting with the philbeth Platform, including through the website, account dashboard, customer support channels, and marketing communications.
philbeth takes your privacy seriously. We understand that the personal data you share with us — ranging from your name and mobile number to your payment details and gaming activity — is sensitive, and we are committed to handling it with the highest standards of confidentiality, integrity, and security.
The Philippine Data Privacy Act (DPA) grants you clear rights over your personal data and imposes corresponding obligations on organizations like philbeth that process it. This Policy explains in plain terms how we meet those obligations — what data we collect, why we need it, how long we keep it, who we share it with, and what choices you have.
We have appointed a Data Protection Officer ("DPO") responsible for overseeing philbeth's compliance with data privacy obligations. The DPO's contact details are provided in Section 16 of this Policy. The DPO is your primary contact for any data privacy concern, request, or complaint related to philbeth's processing of your personal data.
For the purposes of the Philippine Data Privacy Act and this Policy, philbeth is the Personal Information Controller (PIC) in respect of personal data collected through the Platform. As the PIC, philbeth determines the purposes and means of processing your personal data and is the primary entity responsible for ensuring that processing activities comply with applicable law.
philbeth operates under PAGCOR's online gaming licensing framework, which imposes specific regulatory obligations regarding the collection, verification, and retention of player data. Where PAGCOR regulations require philbeth to collect or retain data for compliance purposes, such processing is mandatory and cannot be waived by individual consent or objection.
Where third-party service providers (game providers, payment processors, identity verification services) process personal data on behalf of philbeth, they do so as Personal Information Processors (PIPs) under data processing agreements that require them to process data only as instructed by philbeth and to maintain equivalent security and confidentiality standards.
philbeth collects the following categories of personal data in connection with the provision of its gaming platform services:
📌 Note on Sensitive Data: Philippine ID documents submitted for KYC are classified as sensitive personal information under the DPA. philbeth applies enhanced security measures to the storage and handling of such documents, including encryption at rest and restricted access controls.
philbeth collects personal data through the following means:
philbeth processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and device data |
| Age and identity verification (KYC) | Identity data, government ID documents |
| Processing deposits and withdrawals | Financial, identity, and transaction data |
| Delivering gaming services | Account and gaming activity data |
| Fraud prevention and security monitoring | Technical, financial, and activity data |
| AML and PAGCOR compliance reporting | Identity, financial, and transaction data |
| Responsible gaming monitoring and tools | Gaming activity and responsible gaming settings |
| Customer support services | Identity, account, and communication data |
| Platform improvement and analytics | Aggregated, anonymised technical and activity data |
| Marketing communications (with consent) | Contact data and communication preferences |
| Legal claims and dispute resolution | All relevant categories as required |
philbeth will not use your personal data for purposes incompatible with those described in this Policy without your separate and explicit consent, except where required by law or PAGCOR regulation.
Under the Philippine Data Privacy Act, philbeth relies on the following legal bases for processing your personal data:
Where processing is based on consent, you have the right to withdraw that consent at any time by updating your communication preferences within your Account Settings or by contacting philbeth Support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
philbeth does not sell, rent, trade, or otherwise disclose your personal data to unaffiliated third parties for their own marketing purposes. Sharing of personal data is limited to the circumstances described below:
philbeth shares personal data with third-party service providers who process data on our behalf under binding contractual obligations, including:
philbeth is required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities where required by law, regulatory direction, court order, or lawful demand. Such disclosures are made in strict compliance with applicable legal requirements and only to the extent necessary.
philbeth may disclose personal data where necessary to establish, exercise, or defend legal claims — including disclosure to legal advisers, courts, or law enforcement agencies — to the extent permitted and required by applicable law.
⚠️ What We Don't Do: philbeth will never sell your personal data to marketers, data brokers, or advertising networks. Your information is used solely to operate the Platform and meet our legal obligations.
Certain third-party service providers engaged by philbeth may process data on servers located outside the Philippines, including in jurisdictions within the Asia-Pacific region. Where such international transfers occur, philbeth ensures that an adequate level of data protection is maintained through one or more of the following safeguards:
By using the philbeth Platform, you consent to the transfer of your personal data as described in this Section, subject always to the protections described above. You may request information about the specific safeguards applied to international transfers of your data by contacting the philbeth DPO.
philbeth retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal and regulatory retention obligations. The following general retention guidelines apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account + 5 years after closure |
| KYC documents (government IDs) | Duration of account + 5 years (PAGCOR/AMLA requirement) |
| Transaction and financial records | 10 years (AMLA statutory requirement) |
| Gaming activity and session logs | Duration of account + 3 years after closure |
| Customer support communications | 3 years from last interaction |
| Marketing consent records | Until withdrawal of consent + 2 years |
| Technical and device data (logs) | 90 days for routine logs; 3 years for security incident records |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with philbeth's data destruction procedures. Where deletion is not technically feasible (e.g., backup media), data is securely isolated and protected until destruction is practicable.
philbeth uses cookies and similar session tracking technologies to operate and improve the Platform. The following categories of cookies are used:
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect your ability to use the Platform. Disabling other cookie categories will not prevent access to core Platform functions. For mobile browser users accessing the Platform on Android or iOS in Metro Manila, Cebu, Davao, or elsewhere in the Philippines, the same cookie categories and controls apply.
Under the Philippine Data Privacy Act, you hold the following rights in respect of your personal data held by philbeth. These rights may be exercised by contacting the philbeth DPO as described in Section 16.
The right to know what personal data we hold about you, how it is used, and who it is shared with.
The right to request a copy of the personal data philbeth holds about you, subject to verification of your identity.
The right to request correction of any inaccurate, incomplete, or outdated personal data in your Account.
The right to request deletion of personal data where retention is no longer necessary and no legal obligation requires continued storage.
The right to object to processing based on legitimate interests, including direct marketing, where your individual circumstances so require.
The right to receive a copy of your personal data in a structured, machine-readable format for transfer to another service.
The right to claim compensation for losses arising from inaccurate, incomplete, outdated, or unlawfully processed personal data.
The right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.
philbeth will respond to data subject requests within 15 business days of receipt, subject to verification of your identity. Requests may be submitted by contacting the DPO as described in Section 16. We may decline requests where the DPA or other applicable law permits or requires us to do so, and will provide written reasons in such cases.
philbeth implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, destruction, and loss. These measures include:
In the event of a personal data breach that is likely to result in significant harm to affected individuals, philbeth will notify the National Privacy Commission within 72 hours of becoming aware of the breach and will notify affected individuals without undue delay, as required by the DPA and NPC Circular No. 16-03.
🔞 The philbeth Platform is strictly restricted to individuals aged 21 years and above. This is a mandatory PAGCOR requirement for all licensed online gaming platforms in the Philippines.
philbeth does not knowingly collect personal data from any individual under the age of 21. The registration process requires age confirmation, and philbeth's KYC verification process includes date of birth verification against a valid Philippine government-issued ID.
If philbeth becomes aware that personal data has been collected from an individual under 21 years of age, the associated Account will be immediately suspended, access to funds will be restricted pending investigation, and the data will be deleted to the extent not required for regulatory reporting purposes. Regulatory disclosure to PAGCOR may be made as required.
If you believe that a person under 21 years of age has registered an account on the philbeth Platform, please contact philbeth Support or the DPO immediately.
The philbeth Platform may contain references to third-party game providers and payment services. These third parties operate under their own privacy policies, and philbeth is not responsible for the data handling practices of third parties beyond the scope of the data processing agreements described in Section 7.
philbeth's game library is powered by licensed third-party game providers including but not limited to PG Soft, Pragmatic Play, and JILI. Game session data is transmitted to these providers to the extent technically necessary for game delivery and RNG integrity verification. This data sharing occurs under the terms of philbeth's provider agreements and is described to you in this Policy.
Payment data shared with GCash, Maya, BPI, BDO, and other payment processors in connection with your deposits and withdrawals is subject to those providers' own privacy policies as applied between you and the payment provider directly. philbeth receives only the confirmation and transaction reference data necessary to credit your Account or process your withdrawal.
philbeth reserves the right to update or amend this Privacy Policy at any time. Material changes — meaning changes that significantly affect your rights or the manner in which philbeth processes your personal data — will be communicated to registered Players via email notification to your registered contact address and/or by prominent notice on the Platform, at least 7 days before the changes take effect.
Non-material updates (such as corrections of typographical errors, structural reorganisation without substantive change, or updates reflecting new NPC guidance without altering actual processing practices) may be made without advance notice. The current version of this Policy, identified by its effective date, is always available at philbeth.net/privacy-policy.
Your continued use of the Platform after the effective date of any revised Policy constitutes your acknowledgement and acceptance of the updated terms. If you disagree with any material amendment, you have the right to request Account closure prior to the amendment's effective date by contacting philbeth Support.
For any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by philbeth, please contact our Data Protection Officer through the following channels:
If you are not satisfied with philbeth's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines — the independent regulatory body responsible for upholding data privacy rights under the DPA. Information about the NPC's complaint process is available through the NPC's official channels.
ℹ️ For Responsible Gaming concerns (not data privacy): please use the Responsible Gaming tools in your Account Settings or contact philbeth Support via live chat. For urgent gambling-related support, the PAGCOR responsible gaming helpline is also available.
The most important privacy commitments philbeth makes to every Filipino player on the platform.
philbeth does not sell, rent, or share your personal data with any third party for their marketing purposes. Your information is strictly used to operate the Platform and meet our legal obligations under PAGCOR and the DPA.
All data transmitted between your device — whether you're in BGC, Cebu IT Park, or Davao — and philbeth's servers is protected by 256-bit SSL/TLS encryption, the same standard used by Philippine online banking platforms.
philbeth processes your data in full compliance with Republic Act No. 10173 (the Philippine Data Privacy Act of 2012) and its implementing rules, including appointment of a registered Data Protection Officer.
Access, correction, erasure, portability, objection — philbeth honours all data subject rights under the DPA and commits to responding within 15 business days of a formal request to our Data Protection Officer.
As a PAGCOR-licensed platform, philbeth's KYC and AML data practices are subject to regulatory audit. This external oversight provides an additional layer of accountability over how your identity and financial data is managed.
In the unlikely event of a data breach affecting your personal data, philbeth is committed to notifying the National Privacy Commission within 72 hours and notifying affected players without undue delay, as required by NPC Circular No. 16-03.
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